Prices quoted are the price you pay (subject to any additional parking/waiting charges or deviations from the original booking etc). Should a client 'no show' the booking the client will be invoiced for the total amount of the fare. By confirming a booking with DLS Elite travel, either verbally or in writing, you are entering into a legally binding contract of a promise to pay whereby should the client fail to show then the full fair will be chargeable including any additional costs i.e. waiting and parking and any recovery costs incurred as per our Terms and Conditions.
Cancellation will require a minimum of 12 hours notice prior to the arranged pick up time, should this not be the case, then the total price is chargeable to the client.
Any malicious damage or deliberate breakages or carelessness resulting in damage to the vehicle will be charged directly to the person who placed the booking. Any passenger causing excessive soiling inside the vehicle will be charged for valeting of the vehicle. Excessive soiling is when the car is unusable for the next client and cannot be easily rectified by the chauffeur with equipment provided in the vehicle.
The vehicles are serviced and maintained to the highest levels, However in the unfortunate event of breakdown DLS Elite Travel cannot be held responsible. Every effort will be made to get you to your destination on time, but we are not liable for any loss due to delays caused by traffic jams, road works, road closures, diversions, extreme weather conditions, collisions caused by other parties on the journey. DLS Elite Travel may cancel all services and give full refund in the event of circumstances beyond our control.